Our website address is: qr-loyalty.com. Thank you for visiting our site. These terms and conditions below are applicable to this site and are provided by One Luggage Limited (One Luggage) who trade as OneReward.
Use of the site
1.1. This Site has been built for its intended use. Only our client’s customers can purchase and redeem and enter into a legally binding agreement under English law.
1.2. When you access the Site and make transactions through the Site, you expressly indicate your acknowledgment and acceptance of the Rules Applicable to the Site.
1.3. Products may consist of any product or service purchased by you, with a payment from One Luggage Limited, who make available such Products directly to you via the Site. In taking advantage of this service you will be entering into a legal relationship with One Luggage Limited. To the extent permitted by law, One Luggage Limited is excluded from all liability to you or other person of whatsoever nature in respect of any negligence, wilful misconduct, poor service or other breach of obligation arising out of the provision or failure to provide the service.
2. Product purchase
2.1 Products may be purchased by using a combination of giftcards (where applicable) and Currency (Credit or Debit Card) to purchase Products.
2.2. Relationship between You and One Luggage Limited
Every time you purchase a Product via this Site, you directly enter into an agreement with One Luggage Limited. The relationship between you and One Luggage Limited is exclusively governed by these specific terms and conditions. We strongly recommend that you check these terms and conditions prior to purchasing.
2.3. Product Payment
When purchasing Products via the Site, you can pay for such Products either with a combination of giftcards (where applicable), Debit Card or Credit Card.
2.4. Cash Payment by Debit Card or Credit Card
For cash payments by Debit or Credit card, the Site uses a secure Internet Gateway Service. When you go to make a payment, you may be transferred to their site. The cash amount indicated in the Site for the respective Product will be collected by One Luggage Limited.
2.5. The cost of the product to be purchase is determined by One Luggage Limited and One Luggage Limited has the right, at any time, to change the amounts necessary to purchase a Product in the Site from time to time.
3. Terms of product purchase
3.1. You must agree and acknowledge that separate terms and conditions dictated by One Luggage Limited may apply to any Product purchased on the Site. You must agree to abide to such applicable terms and conditions, including but not limited to, rules and restrictions on availability, shipment and delivery terms, notification of defects, return and refund policies, money back guarantees and claim for damages.
3.2. When purchasing a Product, the cost of delivery will be indicated. Nevertheless, for some Products, you may be charged and may bear in addition local duties and taxes as One Luggage is deemed by law to collect such as for example VAT. Please check with your local authorities prior to ordering a Product.
4. Returned, delayed or defective products
4.1. In the event of purchasing Products in the Site, you expressly agree and accept that any claim, compensation or damage for wrong or delayed handling and for returned, defective or faulty Products can only and exclusively be made against One Luggage Limited, in accordance with these terms and conditions. Any complaints for delayed deliveries or returned, defective or faulty Products shall be addressed directly and exclusively to One Luggage Limited. Returns must be made immediately, in the same condition in which you received the products and at your own cost and risk. Any refunds will be in the exact form of currency of the original method of payment. If a Product is damaged in transit then you should not accept such package and have the product returned to One Luggage Limited.
4.2. In case of (i) returns in accordance with the applicable terms and conditions of One Luggage Limited, or (ii) unsuccessful delivery due to your actual fault (e.g., insufficient or incorrect delivery address or no physical acceptance of Product at delivery address) you may be charged with incurred credit card fees, additional shipping and handling fees, and any other taxes and expenses in connection therewith.
4.3. The delivery times indicated on the Site are non binding estimates only. Delays can and do happen for various reasons. You cannot withdraw from a Product purchase or get compensation due to delivery times exceeding the estimated delivery time indicate on the Shop.
5. Personal Information
5.1. The data collected through this Site is governed by One Luggage Limited Privacy Policy which shall be deemed to be incorporated into these terms and conditions. In order for One Luggage to process any Product purchase transactions or other Product redemptions via the Site, you will have to transmit certain personal information, including your name, home and email address, phone number. Debit or credit card information input by yourself may or may not be input into this website. The information may be directly into the financial transaction company. You must agree that by providing such information you consent to One Luggage sharing certain of that information with third party providers solely as necessary to process and complete the required transaction. One Luggage will maintain the confidentiality of all your communications that contain personal information and are transmitted directly to One Luggage. One Luggage shall not be liable for any wrong personal information received or obtained from you.
5.2. By accessing and/or using the Site, you acknowledge that by providing the information, the use of the information by a person (even if such person is using such information without your authorisation, due to theft, mistake or otherwise), will be your liability and any resulting transactions, obligations or liabilities shall be attributed to you.
5.3. You further acknowledge and agree that by providing One Luggage with any personal or proprietary information, directly or indirectly through the Site, you consent to the transmission of such personal or proprietary information over international borders if needed for processing the relevant transactions in accordance with One Luggage standard business practices.
5.4. Treating your privacy seriously
We would like to reassure you that your personal details are safe with us and will never be released to companies outside of One Luggage Limited except to companies working in association with One Luggage Limited involved in delivery.
We may use your personal details to send you details of any vouchers, offers or incentives. We may also use the information to keep you advised of new products or services.
We also use your details to send you offers and information on things which might interest you.
Of course, if you’ve told us you don’t want to receive mailings from One Luggage Limited, we will only send you items that you have specifically applied for or requested. However, this means you could be missing out on some of the major benefits of the Programme such as promotions and exclusive offers.
If you’ve requested not to be contacted, we will not contact you.
If at any time you would like us to stop sending you mailings, please let us know and we will do so immediately.
We comply strictly with the terms of the relevant Data Protection laws.
6. No Warranties
6.1. All Products and other content on the Site or displayed in the Site or obtained from websites linked to the Site or the Site (“Linked Site”) are provided to you on an “as is” basis without warranty of any kind either express or implied including, but not limited to, the implied warranties of One Luggage Limited ability and fitness for a particular purpose, title, non-infringement, security or accuracy.